Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2025
When you create an account, we collect your name, email address, business information, and other details necessary to provide our services.
We collect information from bookings made through your account, including customer names, contact information, appointment details, and service preferences.
We collect information about how you use our platform, including login times, features accessed, and platform performance data.
We use your information to provide, maintain, and improve our booking platform, process appointments, and facilitate communication between you and your customers.
We may use your contact information to send service updates, booking confirmations, and important account notifications.
We analyze usage patterns to improve our platform, develop new features, and provide insights to help your business grow.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information with trusted service providers who assist us in operating our platform, such as payment processors and cloud hosting services.
We may disclose information when required by law or to protect our rights, your safety, or the safety of others.
All data transmitted to and from our platform is encrypted using industry-standard SSL/TLS protocols.
We implement strict access controls and regularly monitor our systems for unauthorized access.
We conduct regular security audits and updates to maintain the highest level of data protection.
You can access and update your account information at any time through your dashboard.
You can request deletion of your account and associated data by contacting our support team.
You can export your data at any time through your account settings.
We use essential cookies to maintain your login session and ensure platform functionality.
We use analytics tools to understand how our platform is used and to improve user experience.
You can control cookie settings through your browser, though this may affect platform functionality.
We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus a reasonable period afterward. Booking data may be retained longer for business continuity and customer service purposes.
Our services are hosted on secure cloud infrastructure. If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the 'Last updated' date.
If you have questions about this privacy policy or how we handle your data, please contact us:
Email: privacy@calendera.com
Address: 123 Tech Street, Suite 100, Austin, TX 78701
Phone: +1 (555) 123-CALE